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We’re here to help with orders, product questions, returns, and anything else you need. For the fastest support, email us with your order number (if applicable).

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Response time
Within 1 business day.
Send a message
Please include your order number if you have one.
Quick help
🚚Shipping & Order Help ↩️Returns & Exchanges 💎What is Lab-Grown? ✨Shop Lab-Grown
Before you send a message
Where’s my order?
Check your shipping confirmation email first. If you still need help, message us with your order number and the email used at checkout.
Returns & exchanges
We offer easy returns within 30 days of delivery for unworn items in original condition. If your policy differs, we’ll match this copy to it.
Product questions
Send the product link and what you’re deciding between (metal, size, carat). Photos help!
Lab-grown diamond certification
Our lab-grown diamonds are graded and certified by reputable labs. See each product page for the exact certification details.
Send a message

Use the form below and we’ll get back to you within 1 business day.