Shipping Information

At Artisana, we ensure all orders are processed and shipped swiftly.

Efficient Order Processing: Within 1 to 3 business days (excluding weekends and holidays)

Standard Ground Shipping: 5 - 7 business days. You'll receive a notification once your order is on its way.

Tracking Orders: Once your order is dispatched, we'll send you an email notification containing a tracking number, allowing you to monitor its journey every step of the way.

You can also login and check your order status anytime.  

All lab-grown diamond orders are shipped out via UPS with signature confirmation.

Please Note: 

Custom jewelry is made to order and requires additional time

Need Assistance?

If you encounter any delays or have questions about your order status, don't hesitate to reach out to our dedicated team at support@artisanajewelry.com. Simply provide your name and order number, and we'll swiftly investigate the matter for you.

Unfortunately, some products will not allow shipment to P.O. Boxes.