Welcome to Artisana Jewelry, where we value your privacy and strive to maintain the utmost transparency in our data practices. This Privacy Policy outlines how we collect, utilize, and safeguard your personal information when you visit or make a purchase from our website.
What Personal Information Do We Collect?
When you browse our site, we automatically gather certain details about your device, such as your web browser, IP address, and cookies. We also track your interactions with the site, including the pages you visit and the products you view. This information, collectively referred to as "Device Information," helps us tailor your experience and improve our services.
Additionally, when you make a purchase or attempt to do so, we collect specific details from you, including your name, billing and shipping addresses, payment information, email address, and phone number. We refer to this information as "Order Information."
Rest assured, when we mention "Personal Information" in this Privacy Policy, we're referring to both Device Information and Order Information.
How Do We Use Your Personal Information?
We use the Order Information you provide primarily to fulfill your orders, manage payments, arrange shipping, and send you invoices and order confirmations. Additionally, we may use this information to communicate with you, screen orders for potential risks or fraud, and deliver personalized product recommendations or promotional offers, aligning with your preferences.
Device Information helps us identify and mitigate potential risks and fraud, primarily by analyzing IP addresses. Moreover, it aids us in enhancing and optimizing your browsing experience on our site, generating analytics to understand how customers interact with our platform, and evaluating the effectiveness of our marketing endeavors.
Sharing Your Personal Information
To deliver the best possible service, we may share your Personal Information with trusted third-party partners. For instance, we rely on Shopify to power our online store and Google Analytics to gain insights into customer behavior on our site. Rest assured, we only collaborate with reputable entities that prioritize your privacy and security.
We may also disclose your Personal Information to comply with legal obligations, respond to lawful requests for information, or safeguard our rights.
Your Rights and Data Retention
If you're a European resident, you have the right to access, correct, or delete the personal information we hold about you. Should you wish to exercise this right or inquire about our data practices, please reach out to us via the contact details provided below.
Please note that by using our website, you acknowledge and consent to the transfer of your information outside of Europe, including to Canada and the United States.
We retain your Order Information for as long as necessary to fulfill our contractual obligations or until you request its deletion.
Stay Informed
We may periodically update this Privacy Policy to reflect changes in our practices, operational requirements, or legal obligations. Rest assured, any updates will be communicated to you in a timely manner.
Our Commitment to Minors' Privacy
Our website is not intended for individuals under the age of 14. We do not knowingly collect or solicit personal information from minors.
Connect with Us
Should you have any questions, concerns, or complaints regarding our privacy practices, please don't hesitate to contact us at info@artisanajewelry.com. Your feedback is invaluable to us as we strive to maintain the highest standards of data protection.
Your privacy is our priority at Artisana Jewelry, and we're committed to ensuring your online experience with us is safe, secure, and enjoyable.
